Privacy PolicyLast Revised on 14.01.2026
This Privacy Policy ("Policy") for, Faro Labs Corporation and its subsidiaries ("Organization", "we", "our", or "us") describes the basis on which we will process personal data we may collect from users of the Organization's Platform. "Platform" refers to the digital platform that we or any of our affiliates may make accessible to you via our website https://faro.io and any other websites or subdomains (the "Website"), pages, features, functionalities or content we own or operate, any mobile app, Faro API or by such other means as our affiliates may prescribe from time to time. For purposes of applicable data protection laws, the Organization is the data controller. For the purposes of this Policy, "you" and "your" refers to you as the user of the Services. For the purposes of this Privacy Policy, we are referring to the services offered by us to you through the Platform as the "Services".
This Policy is incorporated into and forms part of our Terms of Use which is located at [Insert Link to Terms of Use] (the "Terms"). Capitalised terms in this Policy shall have the meaning given to them in the Terms, unless the context requires otherwise.
This Policy does not apply to any third-party applications or services that are used in connection with our Services, or any other products, services or accounts provided by other entities under their own terms of service and privacy policy (collectively, "Third-Party Services"). For example, the Services may permit you to connect, directly or through another application, third party applications and platforms, and other products and services. These Third-Party Services are not part of our Services and are provided by independent third parties under their policies and terms.
Read this Policy carefully so that you understand your rights in relation to your personal data and how we might collect, use, and process your personal data. If you do not agree to this Policy, do not use, access, connect to, interact with, or download any of the Services or otherwise provide your information to us.Personal Data We Collect About You, Why We Process It, and the Legal Basis for ProcessingWhen you access, use, connect to, or interact with the Services, we may collect certain categories of information about you, including personal data, from a variety of sources.
Information you provide to us
Personal data may include:- Any internet-protocol address ("IP Address")
- Any digital-asset, smart-contract, or protocol address ("Wallet") information, associations, and/or identifiers
- Geolocation data
- Your social media handle and related information
- Transaction data or history (such as your blockchain transaction history and other information associated with a linked address or Wallet)
- Certain information needed to transfer or allocate tokens
- Marketing data (such as preferences for receiving marketing communications and related details)
- Token holdings
- Input you provide to our Services, including your prompts and other content you upload, such as files, images, and audio, depending on the features you use.
- Any other information collected through the Services
Should you contact us, we will collect the content of the communications we have with you and any personal data contained within. We process this information to perform our contract with you, such as to provide you with our Services.
Information we collect automatically
When you visit the Platform or access, use, connect to, or interact with certain Services, our servers save each access in a log file. The following data may be collected:- The IP Address of the requesting computer or device
- The date and time of access
- The country from which the website is accessed
- Any API endpoint
- User agent details
- The operating system of your computer and the browser you are using (provider, version, and language)
- The transmission protocol used (e.g., HTTP/1.1)
The processing of this data is carried out for the purpose of enabling your access to, use of, connection to, and interaction with the Services, including:- To facilitate your connection to the Platform
- To identify if you are likely to be a Prohibited Person, as defined in our general Terms of Use or if you are subject to any prohibitions with respect to the Services
- To verify your identity, identifying information, certain facts with respect to your identity or identifying information, and location to determine eligibility for certain Services
- To improve the performance of the Website and the Services, as well as maintain and/or improve your user experience
Each case with respect to any of (1), (2), (3), and/or (4) is in order for us to perform our contract with you and in our legitimate interests to provide effective Services to you.
We may also process this data in our legitimate interests to provide effective Services to you by processing the data to assist system security and stability for provision of the Services, to conduct troubleshooting, data analytics, testing, and research, and to enable optimization and internal statistical analysis with respect to the Services, as well as to maintain the safety and security of our users, the Platform, our Services and business and to improve and develop our Services and Platform. In our legitimate interests to provide effective services to you, we may also use this data to create aggregated, anonymized, or de-identified data.
Finally, the Organization may use cookies, web beacons/clear gifs, geolocation and tracking technologies, and other applications when you visit the Platform, including technologies collecting certain information about your access to, use of, connection to, or interaction with the Services ("Usage Data") that may be integrated with third-party service providers.
With your consent, we may use any data collected, including Usage Data, to tailor features and content to you and to ensure content is presented in the most effective manner for you and your device and to run analytics and better understand your user experience with respect to the Services and, if you have opted into marketing, for marketing purposes.
We may also use your information to provide the Services and perform our contract with you. In our legitimate interests to provide effective services to you, we may also use this data to create aggregated, anonymized, or de-identified data.
In addition to the foregoing, we may use any of your information to comply with any applicable legal obligations, to enforce any applicable terms of use or terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Information we may collect from third-parties.
We may receive information about you from third parties in connection with your use of the Services, including when you choose to sign in using a third-party single sign-on provider (each, a "Social Media Sign-In Provider"), such as Google, X, Apple, or similar providers.
If you sign up for, access, or log in to the Services through a Social Media Sign-In Provider, that provider may authenticate your identity and share certain information with us. The information we receive depends on the provider, your account settings with that provider, and the permissions you grant during the sign-in process, but may include:- your name and username/handle;
- email address;
- profile photo or avatar;
- a unique identifier associated with your account (for example, a user ID provided by the provider);
- authentication tokens and related sign-in metadata (such as the fact that you successfully authenticated, time of authentication, and similar information); and
- any other information you choose to share with us through the provider.
We use this information to (a) create and administer your account, (b) provide the single sign-on functionality and maintain your session, (c) secure and protect the Services (including fraud prevention and account security), and (d) otherwise operate the Services as described in this Privacy Policy.
You can typically control what information is shared with us through the settings and permissions available in your account with the applicable Social Media Sign-In Provider. If you do not want information shared through single sign-on, you can choose not to use that sign-in option and instead create an account directly with us (if available). Please note that we do not control the privacy practices of Social Media Sign-In Providers, and their use of your information is governed by their own terms and privacy policies.
Certain transactions conducted via our Services may require you to connect a compatible third-party digital Wallet to the Services. By using such Wallet to conduct such transactions via the Services, you agree that your access to, use of, connection to, and/or interactions with such third-party Wallets are governed by the privacy policy for the applicable Wallet, and you agree that you are using the Wallet in accordance with the terms and conditions of the applicable third-party provider of such Wallet.
Wallets are not maintained or supported by, or associated or affiliated with, the Organization. We expressly disclaim any and all liability for actions arising from your use of third-party Wallets, including but without limitation, actions relating to the use and/or disclosure of personal information by such third-party Wallets.
We also collect information from other sources, like information that is publicly available on the internet, to develop the models that power our Services.Your RightsUnder applicable data protection laws, you may have certain rights in relation to your personal data. These rights may include the following:- Access to your personal data that the Organization holds, information on how we use it, and who we share it with
- Correction of your personal data that the Organization holds, subject to the Organization's investigation and verification of any disputed information
- Deletion or removal of your personal data, in certain circumstances
- Objection to the processing of your personal data, in certain circumstances
- Restriction of processing of your personal data, to stop us from processing the personal data we hold about you other than for storage purposes, in certain circumstances
- Portability of your personal data; the Organization will endeavor to provide you, or a third party, with a copy of the personal data that we hold about you and transfer it to a third party in a structured, commonly used, machine-readable format
- Objection to marketing communications; you may opt out of any marketing communications at any time by using any unsubscribe or opt-out functionalities displayed in any such communications to you
- Notice of a personal data breach (unless the breach is unlikely to be prejudicial to you)
- Complaint to the Panama Data Protection Ombudsman
- Withdrawal of consent, where the Organization is relying on consent to process personal data; this will not affect the processing of personal data carried out before consent is withdrawn or on legal bases other than consent
Automated decision-making
Automated decision-making
The Organisation will not take decisions producing legal effects concerning you, or otherwise significantly affecting you, based solely on automated processing of your personal data, unless we have considered the proposed processing in a particular case and concluded in writing that it meets the applicable requirements under applicable data protection laws.
You may submit a written request concerning the processing of your personal data to [email protected]. The Organization shall use reasonable means to verify your identity before making any determination with respect to your request.
Note that some of these rights may apply only in certain circumstances and all of these rights may be limited to some extent by law. Such limitations may apply, for example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests, or where we are required by law to retain your personal data.
To the extent required under applicable data protection laws, the Organization will be responsive to your request without undue delay and where required under applicable data protection laws, at least within one month (though this may be extended by a further two months in certain circumstances).Sharing of Personal DataIn certain circumstances, we may share your information with third parties with your consent, as necessary, or as otherwise required or permitted by law. Specifically, we may share your personal data:- With service providers and vendors: The Organization may share your personal data with third parties to process on the Organization's behalf. Such third parties could include blockchain analysis service providers, know-your-customer and screening service providers, developers, content delivery service providers, and data analytics service providers. Such service providers may assist us with many different functions and tasks, including determining your eligibility with respect to participation in certain Services.
- With professional advisors, in our legitimate interests or as required by law: As necessary, we will share your personal data with professional advisors such as auditors, law firms, cybersecurity specialists, data analysis organizations, and/or consulting or accounting firms.
- For legal and security reasons and to protect our services and business, in our legitimate interests or as required by law.
- With law enforcement and regulatory authorities, in order to comply with applicable legal and regulatory requirements, respond to mandatory legal or governmental requests or demands for information.
- With our affiliates, in our legitimate interests: We may share your personal data with companies within our corporate family.
- In connection with an asset sale or purchase, merger, bankruptcy, or other business transaction or re-organization, in our legitimate interests: We will share your personal data with relevant third parties as necessary while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets.
Your personal information may be transferred to and stored or processed in countries outside the jurisdiction in which you live and reside, including outside Panama, European Economic Area ("EEA") and United Kingdom ("UK"), and including to the U.S., in order to provide the Services. Your personal information may also be processed by staff operating outside Panama/UK/EEA who work for us or for third-party service providers or partners. We will take steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy and applicable data protection laws. Should we transfer your personal information to third parties located outside Panama/EEA/UK, we will seek to put in place appropriate safeguards to ensure that this transfer occurs in accordance with applicable data protection laws. These measures include seeking entry into the standard contractual clauses ("SCCs") approved by the European Commission (for transfers outside the EEA) and/or an international data transfer agreement/addendum to the SCCs approved by the UK Information Commissioner's Office ("ICO") (for transfers outside the UK), unless the data transfer is to a country that has been determined by the European Commission or the relevant UK authorities, as applicable, to provide an adequate level of protection for individuals' rights and freedoms for their personal data.How do we secure your Personal Information?We take reasonable steps to protect your Personal Information against unauthorized access, alteration, disclosure, misuse, or destruction. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. The safety and security of your Personal Information also depends on you. If you have an account with us, you are responsible for keeping your membership details confidential. Your account is protected by your account password and we urge you to take steps to keep your Personal Information safe by not disclosing your password and by logging out of your account after each use. We further protect your Personal Information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your Personal Information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using the Services, you acknowledge that you understand and agree to assume these risks.RetentionWe will retain your personal data only for so long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements, or as otherwise required by law. The length of time we retain your data will depend on the nature of the data and the purpose for which it was processed. We expect to delete your personal data (at the latest) once there is no longer any legal or regulatory requirement or legitimate business purpose for retaining your data.Children's Privacy and Data ProtectionPersons under the age of eighteen (18) are not permitted to use the Services, and we do not seek to or knowingly collect any personal data about children under thirteen (13) years of age (or sixteen (16) years of age for individuals in the EEA/UK). If we become aware that we have unknowingly collected information about any person under eighteen (18) years of age, we will make commercially reasonable efforts to delete such personal data and other information from our records.Security Measures Taken to Protect Personal DataBe aware that despite our efforts to protect your personal data and other information, we cannot guarantee "perfect security" of your information transmitted through the Platform. In addition, note that any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. Any transmission is at your own risk. You should carefully read any risk factors specified in any terms of use or terms of services associated with your access to, use of, connection to, or interaction with the Services.Usage Data CollectionWhen you access, use, connect to, or interact with the Services, including the Platform, the Organization and its third-party service providers may receive and record personal data that you may have provided and your digital signature, such as your IP Address or information associated with or relating to your Wallet.Social Media and Other Third-Party Websites and LinksOn the Platform, the Organization may provide links to websites or online platforms operated by third parties, including social media or content platforms operated by third parties, such as X (formerly Twitter) or Medium (such platforms, generally, "Social Media Platforms"). The Organization also may provide links to websites or online platforms operated by third-party contributors to the Faro app ("Contributors"). We do not own, operate, or control such third-party websites. If you follow links to sites not owned or operated by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy, security, or content of these sites, including the accuracy, completeness, or reliability of information and services found on these sites.
Note that third parties and Contributors may provide services, information, dashboards, websites, tools, functionalities, and applications, and its subdomains, and these may be linked from time to time through our Services or through our accounts on Social Media Platforms. Such third parties and Contributors are independent and as such, we do not own, operate, or control their services, information, dashboards, websites, tools, functionalities, and applications and cannot guarantee, and are not responsible for, the privacy, security, or content of these sites or the accuracy, completeness, or reliability of services, information, dashboards, websites, tools, functionalities, and applications found on these sites. Our inclusion of links, including through Social Media Platforms, does not, by itself, imply any endorsement of such services, information, dashboards, websites, tools, functionalities, and applications, or of their owners, operators, or publishers, except as disclosed on the Services.
When you open a link to a Social Media Platform used by the Organization, a direct connection may be established between your browser and the server of the Social Media Platform. This provides the Social Media Platform with information that you visited our Website with your IP Address and accessed the link. If you access a link to a Social Media Platform while logged-in to your account on the Social Media Platform concerned, the content of our website may be linked to your profile on the platform (i.e., the Social Media Platform may link your visit to our website directly to your user account). If you want to prevent this, you should log out before clicking on the relevant links. In any case, an association takes place when you log-in to the relevant Social Media Platform after clicking on the link.
In addition, note that personal data and other information you provide on public or semi-public venues, including personal data and other information you share or post on Social Media Platforms or in a public forum, may be accessible or viewable by other users of the Services and/or users of third-party platforms without limitation as to use by us or by such third party. Certain technologies may provide access to personal data and information shared or posted on Social Media Platforms or in a public forum after such data or information is deleted.Periodic Reviews and Updates to PolicyThe Organization may review and update this Policy from time to time. Updates to our Policy will apply only to information collected after the date of the change. If we make material changes to the Policy, we will update the "Last Revised" date at the top of this Policy.ContactShould you have any questions about our privacy or data-protection practices, your personal data, or this Policy, you may email us at [email protected].